+49 9122 999900-7
For English support dial +49 9122 999900-7 For German support dial +49 9122 999900-0

Safety

With Uhrinstinkt, you will always be on the safe side when buying timepieces.

Uhrinstinkt is one of the first German online shops for luxury timepieces. Our customers have trusted in Uhrinstinkt already since 2007 – online via our website as well as during personal on-site collection.

Uhrinstinkt guarantees every customer that we exclusively sell 100% original timepieces in complete original distribution package. With every watch, we deliver the original international manufacturer's warranty duly completed and stamped by an official concessionaire or correctly activated in the event of an electronic warranty card.

The same is clearly true for our high-quality accessories and watch winders, insofar as provided by the manufacturer.

 

Following successful testing, the EHI label is awarded by the EHI Retail Institute, a scientific institute which 550 members includes international commercial enterprises and their industrial associations, producers of consumer and capital goods and various service providers and confirms the following facts:

  • easy-to-understand order process
  • complete information about costs, sales contract, delivery etc.
  • protection of personal data
  • neutral complaint procedures through certification body
 

Shipping with Uhrinstinkt is covered 100% worldwide via our specialist insurer. You get online information about the shipping status with our shipping provider anytime. We guarantee that our customers never bear the shipping risk.
You can book your return delivery via Uhrinstinkt so that there is also full insurance cover.

 
 
 

With the security procedures verified by VISA and MasterCard 3D-Secure-Code we offer maximum security with credit card payments thanks to password protection.

 

With PayPal your payment is 100 % covered via the PayPal Buyer Protection.

Payment

Meet the Uhrinstinkt team and arrange a collection date in our offices. We present the timepiece, explain its functions, if necessary, and we adjust the watch strap directly on-site. You pay only if you are fully satisfied.

Warranty

With each watch you receive the original, international manufacturer's warranty also serving as certificate of authenticity. In the event of a warranty or guarantee claim you can contact us anytime. Our service team is always at your disposal acting in the customer's interest.

Return

Uhrinstinkt will optionally extend the right of revocation by 21 days as from receipt of the goods. If you are not 100 % satisfied you can simply return the timepiece according to our revocation instruction and obtain a refund of the amount paid.

 

On Uhrinstinkt, your details are always protected by SSL encryption.

You have further questions?

You can reach our service team Mon. - Fri. from 9:00-18:00 h.
Phone: +49 9122 999900-7
E-Mail: info@uhrinstinkt.com
Contact form

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